About
us

Introduction
Artica Business Services was born out of a unique opportunity. Initially created to service our portfolio companies, we quickly realized the immense value our outsourcing solutions could bring to a wider range of businesses.

Our journey began when we noticed a common thread among our portfolio companies: the need for efficient, cost-effective back-office operations. We developed a robust system to meet this need, leveraging India's highly skilled and cost-effective talent pool. The results were transformative, leading to streamlined operations and significant cost reductions across our portfolio.

As word spread about our success, demand from our network grew rapidly. We saw an opportunity to extend our expertise beyond our initial scope, helping businesses like yours achieve similar operational efficiencies and cost savings.
Today, we selectively partner with businesses eager to optimize their operations. Our specialty lies in establishing dedicated teams for various back-office functions, including customer support, finance and accounting, data entry, and more. We're committed to driving efficiency and growth for our clients through strategic outsourcing solutions.

At Artica, we believe that every business deserves access to top-tier talent and operational excellence, regardless of size or location. Our mission is to level the playing field, allowing businesses to compete effectively in an increasingly global marketplace. By choosing Artica, you're not just outsourcing tasks; you're gaining a strategic partner dedicated to your growth and success. We bring years of experience in business process optimization, coupled with access to a pool of highly skilled professionals, to help your business thrive in today's competitive landscape.
Mission & Values
Mission:
To empower businesses through strategic outsourcing, leveraging global talent to drive operational excellence and sustainable growth.Values
1.
Innovation
We push boundaries to find better, smarter solutions—constantly improving how we operate and support our clients.
2.
Integrity
We lead with transparency and trust, doing what’s right for our clients, our team, and our partners.
3.
Excellence
We hold ourselves to the highest standards, delivering outstanding results in every project we touch.
4.
Empowerment
We invest in our people—giving them the tools, trust, and autonomy to grow and lead.
5.
Client-Centric
Our clients' goals are our goals. We work as true partners, aligned on outcomes and success.
6.
Adaptability
We stay agile and responsive, thriving in change and meeting challenges head-on with confidence.
Team
U.S. Leadership
Ty Schultz
Ty Schultz
Co-Founder / Managing Partner
Ted Helfrich
Ted Helfrich
Co-Founder / Partner
Anthony Garcia
Anthony Garcia
Associate
Jason Baker
Jason Baker
SVP Operations
Michael Dietrick
Michael Dietrick
VP, Finance
Gabe Prero
Gabe Prero
VP of Product Development
Sondra Wheaton
Sondra Wheaton
Director of Customer Operations
Stacey Watson
Stacey Watson
Customer Experience Manager
Maria Diaz
Maria Diaz
SVP of Accounting
Tyler Foster
Tyler Foster
Director of Digital Sales
India Leadership
Nidhi
Nidhi
Director of Finance And Accounting
Thakur Lal Patidar
Thakur Lal Patidar
Accounting Manager
Roopa Kulkarni
Roopa Kulkarni
Associate Manager
Siddharth Kumar Bhujabal
Siddharth Kumar Bhujabal
Manager/Team Lead
SVS Raghusmitha
SVS Raghusmitha
Design Manager
Vinay Krishna
Vinay Krishna
Manager Supply Chain
Ashif Sheik
Ashif Sheik
Team Lead Order Management
Praveen R
Praveen R
Sr. Team Lead - CX
Rajdeep Chakraborty
Rajdeep Chakraborty
Team Lead - CX
Balaji PM
Balaji PM
Team Lead - CX